“Give the customer what he needs, think what the customer wants” Keqilili adhere to the implementation: the sales department and the technical department will start up 24 hours all year and provide 10 hours online service. We will quickly solve any problems that arise when customers use the products.

1、We provide lifelong service for the machine, if there is any quality problem, the warranty period is one year (man-made damage or improper use is not covered by the warranty; consumables are not covered by the warranty), (such as silicone tubes, sticky paper);

2、During the use of the product, if the product is damaged or operates abnormally due to improper operation by the buyer or other circumstances, it does not enjoy free maintenance services, but it can be repaired and the cost of the repair parts will be charged appropriately;

3、If the maintenance is caused by the quality of the supplier's products, the supplier shall bear the maintenance costs;

4、We will also sort out and give feedback on the problems and faults encountered by customers in the process of using the products, so as to facilitate the improvement and improvement of product quality and provide customers with better products and services.